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  • Pinheiros, SP
  • Jardins, SP
  • Rio de Janeiro, RJ
  • Campinas, SP
  • Higienópolis, SP
  • Paulista, SP
  • Porto Alegre, RS
  • Santos, SP
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Terms and Conditions

Last updated: November 6, 2025

Introduction

These Terms govern:

  • the use of this Service (this Website), and,
  • any other related Agreement or legal relationship with the Owner

in a legally binding manner. Capitalized words are defined in the relevant dedicated section of this document.

The User must read this document carefully.

This Website is provided by:

Uliving Brasil Hospedagem Estudantil LTDA

Owner contact email: [email protected]

TERMS OF USE

Unless otherwise specified, the terms of use detailed in this section apply generally when using this Website.

The use of this website does not replace lease agreements, internal regulations and other documents applicable to Uliving residents. In case of conflict, the contractual instruments signed with the resident shall prevail.

Single or additional conditions of use or access may apply in specific scenarios and in such cases are additionally indicated within this document.

Content on this Website

Unless where otherwise specified or clearly recognizable, all content available on this Website is owned or provided by the Owner or its licensors.

The Owner undertakes its utmost effort to ensure that the content provided on this Website infringes no applicable legal provisions or third-party rights. However, it may not always be possible to achieve such a result.

Information about accommodations, services, prices and availability may be changed without prior notice. Final confirmation will occur at the time of booking or contracting.

In such cases, without prejudice to any legal prerogatives of Users to enforce their rights, Users are kindly asked to preferably report related complaints using the contact details provided in this document.

If the User submits comments, images or testimonials to the site, they declare that they have authorization for their use and grant Uliving the right to use them for institutional purposes, and may request their removal at any time.

Access to external resources

Through this Website Users may have access to external resources provided by third parties. Users acknowledge and accept that the Owner has no control over such resources and is therefore not responsible for their content and availability.

Conditions applicable to any resources provided by third parties, including those applicable to any possible grant of rights in content, result from each such third parties' terms and conditions or, in the absence of those, applicable statutory law.

The site is provided "as is" and may have temporary unavailability. Uliving does not guarantee academic results, networking or employability resulting from the use of its services.

Acceptable use

This Website and the Service may only be used within the scope of what they are provided for, under these Terms and applicable law.

Users are solely responsible for making sure that their use of this Website and/or the Service violates no applicable law, regulations or third-party rights.

It is prohibited to use the site or its channels for spam, harassment, fraud attempts, uploading offensive content or any unlawful conduct or contrary to Uliving's coexistence rules.

Common provisions

No Waiver

The Owner's failure to assert any right or provision under these Terms shall not constitute a waiver of any such right or provision. No waiver shall be considered a further or continuing waiver of such term or any other term.

Service interruption

To ensure the best possible service level, the Owner reserves the right to interrupt the Service for maintenance, system updates or any other changes, informing the Users appropriately.

Uliving may change functionalities, content or site flows without prior notice, when necessary for improvement, security or operational adjustments.

Within the limits of law, the Owner may also decide to suspend or discontinue the Service altogether. If the Service is discontinued, the Owner will cooperate with Users to enable them to withdraw Personal Data or information and will respect Users' rights relating to continued product use and/or compensation, as provided for by applicable law.

Additionally, the Service might not be available due to reasons outside the Owner's reasonable control, such as "force majeure" events (infrastructural breakdowns or blackouts etc.).

Service reselling

Users may not reproduce, duplicate, copy, sell, resell or exploit any portion of this Website and of its Service without the Owner's express prior written permission, granted either directly or through a legitimate reselling programme.

Intellectual property rights

Without prejudice to any more specific provision of these Terms, any intellectual property rights, such as copyrights, trademark rights, patent rights and design rights related to this Website are the exclusive property of the Owner or its licensors and are subject to the protection granted by applicable laws or international treaties relating to intellectual property.

All trademarks — nominal or figurative — and all other marks, trade names, service marks, word marks, illustrations, images, or logos appearing in connection with this Website are, and remain, the exclusive property of the Owner or its licensors and are subject to the protection granted by applicable laws or international treaties related to intellectual property.

Changes to these Terms

The Owner reserves the right to amend or otherwise modify these Terms at any time. In such cases, the Owner will appropriately inform the User of these changes.

Such changes will only affect the relationship with the User from the date communicated to Users onwards.

The continued use of the Service will signify the User's acceptance of the revised Terms. If Users do not wish to be bound by the changes, they must stop using the Service and may terminate the Agreement.

The applicable previous version will govern the relationship prior to the User's acceptance. The User can obtain any previous version from the Owner.

Assignment of contract

The Owner reserves the right to transfer, assign, dispose of by novation, or subcontract any or all rights or obligations under these Terms, taking the User's legitimate interests into account.

Provisions regarding changes of these Terms will apply accordingly.

Users may not assign or transfer their rights or obligations under these Terms in any way, without the Owner's written permission.

Contacts

All communications relating to the use of this Website must be sent using the contact information stated in this document.

Severability

Should any provision of these Terms be deemed or become invalid or unenforceable under applicable law, the invalidity or unenforceability of such provision shall not affect the validity of the remaining provisions, which shall remain in full force and effect.

Jurisdiction

These Terms are governed by the laws of the Federative Republic of Brazil. Any disputes shall be resolved in the Court of São Paulo/SP.

Contact information

Owner and Controller

Uliving Brasil Hospedagem Estudantil LTDA

Owner contact email: [email protected]

These Terms come into force on the date of their publication and remain valid while the site is active.

This document was last updated on November 6, 2025.

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