Privacy Policy



ULIVING is a company that offers a unique experience, specializing in student housing since 2012 in Brazil, which provides students with a safe, practical and effective experience during their years of study, in addition to great comfort and good coexistence. 

A ULIVING, is concerned with information security, especially with regard to privacy and protection of personal data to which it may have access due to its business. Therefore, in compliance with the General Law for the Protection of Personal Data (LGPD – Law 13.709/2018), this Policy describes the practices adopted by it for the collection, treatment and storage of your data and information.

We understand our data collection activities both online and offline, through our app and our website. Thus, when the user interacts and uses the services offered by ULIVING, confers your free and express knowledge and agreement with the terms stipulated in this Privacy Policy.




The practices described in this Privacy Policy only apply to the processing of your personal data in Brazil and are subject to applicable local laws, with emphasis on Law nº 13.709/2018 (General Law for the Protection of Personal Data, or “LGPD”).

A ULIVING does not collect and process personal data without a need, specific purpose, legal and compatible basis.

The personal data processed will only be treated by those people who have the level of privilege and need for access, thus guaranteeing that their data will not be viewed by employees or service providers of the ULIVING foreign to the purpose for which they are intended. 




  • Sensitive Personal Data: natural person whose personal data and/or personal data sensitive people are treated; 
  • Personal data: any and all information that makes the individual identified or identifiable; 
  • Treatment: any operation or set of operations in which personal data and/or p data are usedsensitive personnel, such as those related to collection, production, reception, classification, use, access, reproduction, transmission, distribution, processing, archiving, storage, deletion, evaluation or control of information, modification, communication, transfer, dissemination or extraction; 
  • Controller: natural or legal person, public or private, who is responsible for decisions regarding the processing of personal data and/or sensitive personal data; 
  • Operator: natural or legal person, public or private, who processes personal data and/or sensitive personal data on behalf of the Controller;
  • Consent: express and unequivocal authorization given by the holder of the personal data or his legal representative, in writing or by another means that demonstrates his expression of will, so that the ULIVING collect and process your personal data, in accordance with the purpose previously described.


A ULIVING endeavors to adopt the best practices in the treatment and Information Security, prioritizing the protection and inviolability of the personal data of its customers, partners, collaborators, partners and other holders, in addition to adopting all preventive administrative, technical and physical measures, to maintenance of the integrity of this data, in order to avoid the occurrence of possible damages. 

As permitted by the General Law for the Protection of Personal Data (LGPD), the ULIVING may resort to subcontracting companies to carry out the total or partial processing of personal data. 

In these cases, the companies undertake, under the terms of the contracts entered into, to maintain secrecy and guarantee the privacy and security of the data to which they have access, not being able to use them for any other purposes, nor to relate them to other data that they have. .

Only when necessary, the ULIVING may share user information with:

  • Customers and partners, employees, partners and service providers, involved in carrying out institutional activities;
  • Platform hosting service providers, platform maintenance service providers, email hosting service providers, event management platforms, as well as service providers eventually hired for courses, lectures, fairs, exhibitions and events. 
  • Public Prosecutor's Office, when there is a need for accountability or information, in order to comply with a legal obligation.


At any time, you can exercise any of your rights specified below, which are always justified and answered, and attended, when applicable, by contacting ULIVING.

  • Right of access: you can request and receive a copy of your personal data that we hold, clarifications on how we obtain your personal data, what criteria we use, what is the purpose of treatment and with whom we share your personal data. 
  • Right of rectification: You can request the rectification of personal data that are incomplete, inaccurate or out of date, by verifying the validity of the data you provide us. 
  • Right to anonymization, blocking or deletion: you can request the anonymization, blocking or deletion of personal data that you understand is being treated in a manner contrary to this policy or in breach of applicable personal data protection legislation.
  • Right of opposition: you can object to the processing of your personal data that is not carried out without your consent, if you understand that such processing is violating your rights. In these cases, we can demonstrate that we have legitimate reasons to process your personal data in accordance with this policy, current privacy and data protection legislation and to provide our services appropriately. 
  • right of deletion: you can request the deletion of your stored personal data ULIVING that are no longer necessary or relevant for the provision of the services, provided that we have no other reason to keep them, such as to comply with a legal or regulatory obligation to retain the data or to safeguard the rights of the ULIVING.
  • Right not to provide consent: you can refuse the processing of personal data carried out on the basis of your consent at any time. However, if you withdraw your consent, it is possible that we will not be able to offer part of the services properly and that we will inform you if this is the case. 
  • right of revision: you can request the review of decisions made solely on the basis of automated processing, if you understand that they are affecting your interests. 
  • portability right: you have the right to request the portability of your personal data in a structured and interoperable format. 

Furthermore, you may also limit the use and disclosure, or revoke consent to any of our processing activities of your personal data, except in cases where there is a need for retention to comply with a contractual, legal or regulatory obligation, or safeguarding the public interest.

A ULIVING reserves the right to disclose or provide User data for legal and/or procedural compliance, if necessary, and if so required by tax, judicial or administrative authorities, upon knowledge of the respective holders, unless otherwise provided by law or court .

These rights can be exercised through the communication channels detailed in the section “CONTACT” in this policy, being necessary to validate your identity by providing a copy of ID or equivalent means of identification, in accordance with current legislation.




A ULIVING eventually treats data of minors, over 16 years old only when there is a legal provision, or the explicit consent of their parents or legal guardians, in accordance with current legislation. 

If we discover the occurrence of any type of treatment of this type of personal data, unintentionally, we will remove the personal data of that child or adolescent from our records quickly.




A ULIVING will use your personal data for as long as necessary to exercise the strict purposes for which your data were collected, as described in this policy, or to comply with applicable legal requirements.

When at the end of the treatment, these will be eliminated within the scope and within the technical limits of the activities, their conservation being authorized in the situations provided for in current legislation.




A ULIVING adopts technical and organizational security measures, in order to protect your personal data against unauthorized access and accidental or illegal situations of destruction, loss, alteration, communication or dissemination.




A ULIVING may amend this Privacy Policy to comply with applicable law. Such amendments are mainly requested in the case of changes in laws, due to declarations by supervisory authorities or other bodies that issue opinions based on applicable data protection laws.  

Whenever any relevant condition of this Privacy Policy is changed, these changes will be valid, effective and binding after the new version is posted on our website. 

We encourage you to review this Privacy Policy frequently to stay informed about how we are protecting your personal data.



If you have questions about this Privacy Policy, about the processing of your personal data, if you wish to make a request regarding the observance of your rights under the Privacy Policy or also to report a violation of this Privacy Policy, please contact our Data Protection Officer (DPO) by e-mail: