The purpose of these Internal Regulations is to regulate the conduct and behavior of guests at the ULIVING RIO (“URio” or “Uliving”) resort, located at Praia do Flamengo, nº 20, Flamengo, Rio de Janeiro/RJ, CEP 22210-030 and establishes the rules of coexistence and relations between users and guests of the development, as well as the application of fines in case of violation of these Regulations. At the end of this regulation, there is a table with a summary of the infractions, their classifications and the amounts of the applicable fines.
1.1. All guests are aware of the existence of this Regulation upon signing their respective contracts, whereby they undertake to read this document, available through the website available through the website https://uliving.com.br/regulamento-interno -rio/ and become aware of all its terms, conditions and penalties, not accepting, under any justification, the allegation of ignorance of the RULES that make up Uliving Rio;
1.2. The Administrator undertakes to include in the lease agreements for the apartments the obligation of guests, their dependents and visitors, to respect these Regulations;
1.3. All guests and their guests, whether permanent or temporary, must identify themselves at the Uliving reception before the start of their stay/visit. Failure to comply with this item results in a serious breach;
1.4. The guests must allow the Administrator or its representative to enter their autonomous units, whenever the latter deems necessary, provided they are notified 24 hours in advance, for inspection or carrying out work related to the general structure of the building, its safety, cleanliness and hygiene or soundness;
1.5. The repair or replacement of any damaged part or device, of common property, will be carried out by the administrator and will be charged to whoever gives cause, whenever the due responsibility is determined;
1.6. The guest who causes material damage or harm to other guests or third parties, will be civilly liable for the action or omission; Failure to comply with this item results in a serious breach and Uliving is not responsible for the harm caused;
1.7. It's up to all guests, visitors and employees ensure compliance with the regulations, the material heritage of the building and the harmony of the environment and respect for everyone. If necessary, the right of employees to verbally and/or in writing warn the violator, subject to a fine and/or cancellation of the contract; will still be preventing the entry of visitors who do not comply with the regulation;
1.8. Harassment or discrimination based on race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, pregnancy, genetic information, marital status, size or social status is strictly prohibited. For the purposes of this policy, harassment is defined as verbal, written or physical conduct that demeans or shows hostility, dislike or favoritism towards a person or his or her relatives, friends or associates on account of their race, color, religion, gender , sexual orientation, gender identity, nationality, age, disability, pregnancy, genetic information, marital status, size or social condition; Failure to comply with this item results in a very serious infraction;
1.9. Sexual harassment of any kind is strictly prohibited, which includes a range of subtle and non-subtle behaviors that may involve people of the same or different genders. Depending on the circumstances, such behaviors may include unwanted sexual advances or requests for sexual favors; jokes or innuendos of a sexual nature; comments about a person's body, sexual attributes or sexual shortcomings; lustful looks, hissing or touching; obscene insults, comments or gestures; display of sexually suggestive objects or images; and other physical, verbal or visual conduct of a sexual nature; Failure to comply with this item results in a very serious infraction;
1.10. Shared apartments: if the flatmate leaves on dates different from the occupant, making the bed available, the administrator can rent it to a new guest;
1.11. Shared apartments: The prior and express consent of the occupant is established for the administrator to change the bed in case of vacancy, with mandatory maintenance or upgrade of the bed category, without charge to the occupant;
1.12. Payment of monthly fees and expenses guests will be carried out exclusively via boleto. the stay of guests or visitors may be paid, as an exception, via credit/debit card, which will have an increase of 7% due to the card fee, as provided for in the rental agreement;
1.13. Check-in/check-out/inspection: The dates and times for these steps must be scheduled at least 72 hours in advance, which will be held during business hours from Monday to Friday (09am to 18pm). If this rule is not complied with, the administrator reserves the right not to perform the procedures. In inspections, if the guest does not accompany her, he implicitly agrees and fully accepts the report issued by the administrator;
1.14. Cleaning fee: A fee of R$ 150,00 will be debited from the damage deposit amount for the general cleaning of the apartment at check-out (except in apartments with a pet, which will cost R$ 250,00);
1.15. Uliving does not accept payments in cash or via bank transfer, and payment via bank slip or credit card, including the fee provided for in item 1.14, is the only accepted means of payment;
1.16. The apartment's electricity bill is not included: Energy for the individual of each apartment (for shared apartments, the amount will be divided equally between the guests of the apartment) and with the collective use in the common and private areas, it will be prorated among all guests (lights, sockets, coworking, swimming pool, common bathrooms, kitchen, elevators). The amount will be issued together with the monthly payment slip in the following month and may vary monthly according to the individual use of the apartment and the apportionment of the building;
1.17. The amount of air conditioning use is not included in the monthly fee and will be charged separately: According to the individual use of air conditioning, each apartment has an individual meter that calculates the use and the amount will be issued together with the monthly payment slip in the subsequent month. This fee may vary monthly according to the use of the guest, if you do not want to use the air conditioning, you can request that your device be turned off, not generating any charge for its use;
1.18. will no longer be accepted guests who are under 18 years of age at the start date of the contract;
1.19. All items found on the unit's premises will be forwarded and stored within a maximum period of 30 days – after this period the item will be discarded or sent for donation;
2.1. The guests they must collaborate with the security of the Enterprise, supervising and informing the presence of strange people in daily life, as well as in suspicious attitudes;
2.2. When any incident is registered within the Venture's premises, the lounge staff may call police support, if necessary, registering an Occurrence Bulletin (BO);
2.3. Regardless of the security measures adopted by Uliving's management and the equipment installed therein, at no time will the management be responsible for any cost related to security problems occurring in the apartment's premises;
2.4. Any and all irregularities that occur or are observed must be immediately reported to the lounge team;
2.5. It is expressly prohibited to grant access keys to third parties, this infringement being considered serious;
2.6. It is mandatory to keep the doors of the apartments closed at all times, and if this is not complied with, the administration is not responsible for any damage or theft;
2.7 Any manipulation of security systems is expressly prohibited, including, but not limited to, blocking, redirecting or turning off surveillance cameras. Any violation will be considered a very serious infraction;
2.8. It is expressly forbidden to remain in any common areas carrying a firearm or melee weapon. It is up to the resident who owns or carries a firearm to notify the unit manager about their presence in the room. The presentation of the Firearm Registration Certificate is mandatory and must be done within 48 hours after check-in. It is aligned that the resident is responsible for acquiring a safe for proper storage of the item. Failure to comply with this rule is subject to immediate expulsion, without prior notice.
3.1. Operation 24 hours a day, 7 days a week (there will always be an employee responsible for access control who, eventually, will have to be absent from the same to cover calls from the guests and inspections in the building at different times of the day, so the reception can be without this employee for a few minutes);
3.2. Pedestrians entering or leaving the Uliving premises will take place through the main lounge at Praia do Flamengo, nº 20, independently through a biometric reader or through an employee opening the entrance door;
3.3. The guest must inform the lounge team, in advance through the Uliving application, which visitors will be authorized to enter the building. Visitors must register on the App, upon registration and presentation of a civil identification document with a photo;
3.4. Access by any unauthorized person to areas of restricted use by Uliving is prohibited. The visitor who violates this Internal Regulation must withdraw and will not be able to enter the Resort again; Failure to comply with this item results in a serious breach;
4.1. The acquisition of a new key (apartment door or kitchen cupboard) regardless of the eventuality that occurred will be charged in the next monthly fee of R$ 20,00 (twenty reais) per key, however the recurrence of the behavior will result in the fold of the last amount charged (recurrence will be considered if the key is lost more than once within a 30-day period) The keys must be returned at the end of the rental period. In case of loss of any of the keys, the amount must be paid or may be deducted from the damage guarantee deposit;
5.1. The guest when receiving a visitor, it becomes jointly and severally liable for all acts performed by its visitor, including costs for occasional damage caused;
5.2. Visitors are allowed to access the apartments according to the rules defined below, prior registration is mandatory, at least 3 (three) hours in advance and the presence of the guest in the building is essential for the release of the visit at the entrance;
5.3. The visitor must obligatorily follow the visit accompanied by the guest. The visitor will not be allowed to carry the electronic key of the apartment, being the sole responsibility of the guest to ensure that this clause is complied with. Failure to comply will result in a medium fine;
5.4. The guests of the apartments will be able to receive overnight visitors according to the typology of the apartment;
– Shared / 2 Bedroom: may receive 1 (one) visitor to stay up to 10 (ten) nights monthly at no additional cost, limited to 10 (ten) consecutive nights, as long as authorized by the flatmate. After this period, the LESSEE will be charged 50% (fifty percent) of the rental value of the Apartment or Bed or regularization as an additional guest, in compliance with the provisions of this Internal Regulation;
– Individual / Premium: you can receive 1 (one) visitor to stay up to 10 (ten) nights monthly at no additional cost, limited to 10 (ten) consecutive nights. After this period, the LESSEE will be charged 50% (fifty percent) of the rental value of the Apartment or Bed object of this Agreement until its vacancy or regularization as an additional guest (limited to a maximum period of up to 60 days, to reside as a visitor);
5.5. The overnight stays are not cumulative and the visitor will not be able to change apartments after 10 (ten) consecutive nights (to an apartment of another guest), this will be configured as a very serious infraction, and the guests responsible for the visit may be notified and fined;
5.6. If the visitor stays more than 10 nights without communicating the operation, a fine will be applied to the guest responsible for the infraction. 50% of the rental value of your contract will be charged, accounting for the period in which this irregularity occurred;
5.7. Each guest may receive a maximum of 2 (two) visitors at a time in the common areas of the building, respecting the maximum limits of simultaneous visitors in the building, as described below, for a maximum period of 4 (four) hours;
5.8. The total capacity of external visitors in the coworking area is 10 (ten) guests, this amount includes all visitors of the day;
5.9. The total capacity of external visitors in the kitchen area is 10 (ten) guests, this amount includes all visitors of the day;
5.10. The total capacity of external visitors, including the apartments, is 40 (forty) guests, this amount includes all day visitors;
5.11. The visit or accommodation of a child or adolescent will not be allowed without the presence or authorization of those responsible, as provided for in Art.250 of the ECA - Law No. 8.069 of July 13, 1990;
5.12. Each guest may request to the Administration the inclusion of an additional guest, upon monthly payment of R$ 500 (five hundred reais), in accordance with the current table of values of Uliving, available at www.uliving.com.br. This rule only applies to individual and Premium apartments;
5.13. Pedestrians will enter or exit the Uliving premises through the main lounge. at Praia do Flamengo, nº 20, independently through a biometric reader or through an employee opening the entrance door;
5.14. The guest must inform the lounge team, in advance through the Uliving application, which visitors will be authorized to enter the building. Visitors must register at the lounge, by registering a fingerprint and presenting a civil identification document with a photo; Failure to comply with this item results in a medium infraction;
5.15. Overnight stays will be authorized only with the presence of the resident, who must put the resident in the application and register the digital access and be with them upon arrival;
5.16. Access by any unauthorized person to areas of restricted use by Uliving is prohibited. The visitor who violates this Internal Regulation must withdraw and will not be able to enter the Resort again; Failure to comply with this item results in a serious breach;
6.1. All correspondence and small packages destined for the apartments will be received by the lounge staff and delivered to guests in person. If the item is not picked up within 30 days, it will be sent to the lost and found;
6.2. Registered correspondence will only be delivered to the recipient upon signature of the receipt protocol;
6.3. The receipt of correspondence or orders by Uliving employees will not imply the admission of any responsibility or acceptance thereof, which will be the responsibility of the respective recipient;
6.4. Student relations and concierge are not authorized to keep under their custody, values in any form (in cash, securities or checks) that belong to guests;
6.5. It is not allowed the entrance of couriers in the condominium dependencies;
6.6. When delivering delivery services, residents must go down to the lounge to meet the delivery person; In the case of food and food left in the delivery box (Located in the unit's lounge), the deadline for withdrawal will be 2 hours and after this period, the items will be discarded. The recurrence of this act will result in a light fine;
7.0. Lobby, TV Room and Living Spaces;
7.1. They may be used by all guests of the Resort, who are responsible for their preservation and order;
7.2. The TV room and Living Space are for the exclusive use of guests, being limited to the use of a maximum of 2 (two) visitors per guest at a time, respecting the limit of guests inside the building, for a maximum period of 4 (four) hours, as provided for in item 2.8 of this regulation;
7.3. It is expressly prohibited to use machines, computers, telephones, available in the work environment of the Administrator's team;
Use of bathrooms in common areas:
7.4. The cleaning of shared bathrooms will follow the schedule provided for in the contract with the service provider;
7.5. The replacement of soap, paper towels and toilet paper in the bathrooms in the common areas is the responsibility of the Administration;
7.6. It is forbidden to climb on vases and sinks, being considered a medium infraction;
7.7. It is forbidden to throw toilet paper, condoms, pads and any other objects inside the toilet;
8.1. The use of the coworking/study room will be free for guests, with no fixed position. This limitation may, however, be modified in the future for external use. If it is modified, the Administration will contact the guests presenting the new model of use;
8.2. The use of closed study rooms must be previously booked on the Uliving App;
8.3. The study room is for the exclusive use of guests and guests, respecting the limit of external guests provided for in item 5.7. of this regulation;
8.4. Guests who wish to use the study room must respect the rules of silence, regardless of the time of day they use it;
8.5. The use of electronic equipment that may disturb other users is prohibited, provided that the cell phone must be in silent mode; Failure to comply with this rule results in a minor infraction;
8.6. It is expressly forbidden to go up and sit on study tables; Failure to comply with this rule results in a minor infraction;
8.7. Guests can listen to music or watch videos as long as they use headphones and the volume does not disturb other users;
8.8. The use of the TV inside the study room is exclusively for academic purposes, its use for other purposes being prohibited (films, video games, etc.); Failure to comply with this rule results in a minor infraction;
8.9. It is forbidden to consume food (except coffee and non-alcoholic drinks, inside closed containers) and alcoholic beverages inside the study room. Failure to comply with this rule results in a minor infraction;
9.1. Cats and small dogs are allowed (up to 10Kg);
9.2. There can only be 01 (one) pet per apartment;
9.3. Pets will only be accepted in the Premium Individual apartments. Failure to comply with this rule entails a medium infraction;
9.4. Every pet must be previously registered with the administration through the link: https://zfrmz.com/CsDRK5Jhv676ZrIR8Wva. Failure to comply with this rule entails a medium infraction;
9.5. The pet's stay is conditioned to the presentation of proof of the following vaccines within the validity period:
- a) Dogs: V8 vaccine (which prevents distemper, coronavirus, hepatitis (adenovirus I), adenovirus II, leptospirosis, parvovirus and parainfluenza) and rabies;
- a) Cats: V4 vaccine (which protects against feline rhinotracheitis, feline calicivirus, feline panleukopenia and chlamydiosis) and rabies;
9.6. The permanence of pets in common areas is prohibited, except in external areas. Failure to comply with this rule results in a minor infraction;
9.7. The movement of the pet through the building must be done properly, without putting other guests at risk. It is recommended to carry it on a leash or on your lap;
9.8. If the pet causes complaints from neighbors, the owner will be warned. In case of recurrence, the pet will no longer be able to stay in the building, and the owner has a period of one week from the date of notification to take the animal away;
9.9. In apartments where a pet is present, hiring a weekly cleaning package will be mandatory; Failure to comply with this rule entails a medium infraction;
9.10. Upon departure of the pet-owning guest, a fee of BRL 250,00 will be charged for cleaning and deodorizing the apartment;
9.11. Any damage caused by the pet must be compensated by the owner;
9.12. Uliving is not responsible for the welfare and safety of the Pet or for any occurrences if the window is left open; For guests who have a pet, if they are interested in carrying out the installation of a safety net, they should consult the building's operation in advance in order to prevent it from disconfiguring the building's facade;
9.13. When cleaning the apartments, the pet cannot be present. Otherwise, cleaning will not be performed. At these times, exceptionally, the pet may remain in the reception lounge or on the rooftop, accompanied by its owner;
9.13. In the situation where the guest acquires a pet after living at Uliving, he undertakes to inform Uliving before the move and to enforce item 9.3. of this regulation;
9.15. Pet visitors are prohibited from entering after the turnstile area or in the apartments;
10.1. The entry of external guests is subject to prior authorization from the administration;
10.2. Rooftop usage times are:
- a) Every day from 08:00 to 22:00;
- b) Pets are allowed on the Rooftop;
10.3. The use of sound in external areas must respect the neighbors according to Art.42 of the LCP - Decree Law 3.688 of 1941, and State Law of Rio de Janeiro nº 126, of May 10, 1977, whose limit is 85 decibels; Failure to comply with this rule results in a minor infraction;
10.4.. The Administrator reserves the right to use the external areas of the Rooftop and Pool to hold internal or external events. Guests will be notified at least 24 (twenty-four hours in advance);
10.5. The use of the barbecue is subject to prior reservation via the Uliving APP, and will incur a fee of R$ 180,00 to be charged on the applicant's monthly fee in the month following the request. For the event, on the part of the guest, who will receive all the information necessary to carry out their event, where the facilities and utensils to be provided by Uliving for this purpose will be expressly consigned in perfect conditions of use;
10.6. It is forbidden to assign and/or use the barbecue for private celebrations of the tenants on the following traditional dates, except if the Management does not organize any event for common participation on these dates: Christmas Eve and Day, New Year, Father's Day, Mother's Day , Carnival and other busy dates on the calendar;
10.7. The barbecue may be requested by guests of Uliving to promote small social activities, parties, receptions or birthdays, with the transfer of the barbecue to third parties or for political or partisan, religious, commercial activities and games considered to be of chance by the relevant legislation prohibited. ;
10.8. The guest who has the reservation for the use of the barbecue, with the due appointment, will have the exclusive use of the specific utensils of the barbecue, contained in the check list to be verified at the time of delivery;
10.9. Booking the barbecue, however, does not guarantee exclusivity of the rooftop space for guest use. During the period of use, the barbecue will be under the responsibility of its users;
10.10. The perforation of ceilings and walls in the barbecue area for affixing decorative arrangements will not be allowed, with the offending users being responsible for repairs of any damages;
10.11. At the end of the assignment of use, the guest, together with a member of the Uliving team, appointed by the operations manager, will check the facilities and equipment in the areas used. In the event of any damage caused during the event, the damage caused to Uliving will be evaluated, for the purpose of reimbursement by the requester, it will be done through the collection of prices between firms, qualified to perform the repair or replacement services of the facilities and utensils;
10.12. Refusal to pay for the reimbursement of expenses incurred with repairing the damage caused will entail, in addition to monetary correction, an increase of 20% (twenty percent) in the amount of damages determined and the judicial collection of the debt, with the payment of costs and attorney fees, as well as the loss of the right to requisition the barbecue until the fulfillment of obligations;
10.13. The requester will assume, for all legal purposes, the responsibility for maintaining respect and good standards of conduct and social coexistence during the activities, committing to repress abuses and excesses and to remove people whose presence is considered inconvenient;
10.14. The defaulting guest will not be able to reserve the barbecue areas;
10.15. The Administration reserves the right to use the external areas of the Rooftop and Barbecue (when applicable) to hold internal or external events. Guests will be notified at least 48 (forty-eight hours) in advance; Only 10 people are allowed in the Barbecue, including external visitors;
10.16. It is forbidden to practice sports and activities on the Rooftop that contain throwing objects (such as ball, shuttlecock and others), subject to a serious fine;
11.1. All guests are responsible for identifying their food inside the refrigerators and using only their own food and products; Failure to comply with this rule results in a minor infraction;
11.2. All guests are responsible for keeping their food properly stored in sealed packages or suitable containers, thus preventing cabinets and/or refrigerators from smelling and/or attracting vectors (insects and/or rodents);
11.3. All guests are responsible for keeping their food stored within the expiration date. In order to maintain hygiene, avoid possible contamination and bad smells, the Administrator reserves the right to carry out a fortnightly inspection of the refrigerators and discard improperly stored products, without identification or out of date. Uliving recommends that guests buy only the products necessary for weekly consumption, avoiding an overload of products in the refrigerators and taking up space for other guests;
11.4. All guests are responsible for washing and drying all dishes and utensils they use, putting them back in their proper place. It is expressly forbidden to leave dirty dishes in the sink, on tables or countertops; Failure to comply with this rule results in a minor infraction;
11.5. All guests are responsible for keeping the food preparation and cooking area clean and organized; Failure to comply with this rule results in a minor infraction;
11.6. All guests are responsible for cleaning their dining area after use; Failure to comply with this rule results in a minor infraction;
11.7. Before leaving the kitchen, check that the stove, air conditioning, appliances and television are properly turned off;
11.8. Properly dispose of the oil at the collection point;
11.9. The shared kitchen is a place for preparing and consuming meals, and any type of party or event is prohibited without prior and express authorization from the Administrator; Failure to comply with this rule entails a medium infraction;
11.10. The consumption of alcoholic beverages is prohibited for minors under 18 (eighteen) years of age (Art.243 ECA Law No. 8.069 of July 13, 1990) and its consumption by persons over 18 (eighteen) years of age in the shared kitchen must be moderate, and its excessive consumption considered a serious infraction subject to a fine and warning, in addition to being communicated to parents;
11.11. The Administrator may use the shared kitchen to hold internal events. Guests will be notified at least 48 (forty-eight hours) in advance;
11.12. It is forbidden to remove utensils, equipment or products of common use from inside the communal kitchen area. Failure to comply with this rule entails a medium infraction;
12.1. Any type of party or event will not be allowed in the common areas of the Development and Apartments other than those scheduled or authorized by the Administrator;
12.2. If the guest fails to comply with this rule and organizes any type of party or event, it will be considered a serious infraction and the guest will receive a warning, with prejudice to the payment of any compensation for damages caused;
13.1. The entry of external guests is subject to prior authorization from the administration;
13.2. The Rooftop and Swimming Pool usage times are:
a) Every day from 08:00 to 22:00;
b) Pets are not allowed in the pool or on the deck;
13.3. The use of sound in external areas must respect the neighbors according to Art.42 of the LCP - Decree Law 3.688 of 1941, and State Law of Rio de Janeiro nº 126, of May 10, 1977, whose limit is 85 decibels; Failure to comply with this rule results in a minor infraction;
13.4. Do not use suntan lotion if you are going to enter the pool;
13.5. Do not run, jump or perform any act that threatens safety around the pool; Failure to comply with this rule entails a medium infraction;
13.6. It is not allowed to consume food and drinks inside the pool, not even to use glassware inside the pool or deck; Failure to comply with this rule results in a minor infraction;
13.7. Pool users must not walk around the premises wet, to avoid risky situations against safety; Failure to comply with this rule results in a minor infraction;
13.8. The consumption of alcoholic beverages is prohibited for minors under 18 (eighteen) years of age (Art.243 ECA Law No. 8.069 of July 13, 1990) and its consumption by persons over 18 (eighteen) years of age in the shared kitchen must be moderate, and its excessive consumption considered a serious infraction;
13.9. The administrator reserves the right to interrupt the use of the pool at any time to carry out regular maintenance and cleaning;
13.10. The Administrator reserves the right to use the external areas of the Rooftop and Swimming Pool to hold internal or external events. Guests will be notified at least 48 (forty-eight hours) in advance;
13.11. Visitors are not allowed to use the pool;
14.1. Any type of intervention (eg placing pictures on the wall) in the apartments without prior authorization from the Administrator will be expressly prohibited;
14.2. It is expressly forbidden to remove any item from the Apartments (mattress, bed, TV, controls, etc.) or change the standard layout;
14.3. Make sure that when leaving your apartment, the lights, taps, shower, air conditioning, TV, among others, are properly turned off;
14.4. Guests are responsible for keeping the closets/wardrobes organized, ensuring their perfect condition and internal and external hygiene, and it is forbidden to stick any material on the closets, walls, doors and windows; Failure to comply with this item results in a medium infraction;
14.5. Any damage caused to the Apartment, which is not included in the maintenance list, see clause VII – “General Maintenance and Equipment Operations” of this regulation will be charged separately;
14.6. It is expressly forbidden to use the iron and electric treadmill in the Apartment, the Administrator will make the item available for use in the Laundry;
14.7. The Administrator reserves the right to change the Apartment, if necessary, offering a new Apartment of the same category or superior to the current one;
14.8. For security reasons, it is strictly forbidden to connect heaters or any other equipment whose nominal power exceeds 800W, in particular the installation of a cooktop or microwave in apartments that do not have these items, without prior, express and written consent. of the Administration, as the electrical infrastructure does not provide for this equipment, which could cause electrical overload and fire; Failure to comply with this item results in a medium infraction;
14.9. Some apartments have a TV installed in the bedroom depending on the type and Unit. In Rio, only the Premium category apartments have a TV. You can still bring your TV to some apartments if the chosen modality does not have this item, we warn you that changing the layout of the space is not allowed. You can request the installation of a support to place your TV upon payment of an extra fee and availability of the maintenance worker via a call in the app, we do not offer cable TV service. It is important to check if the chosen apartment has space for the installation of the support;
14.10. If the guest causes any damage to the Common Areas, the Apartment or third parties, the Administrator reserves the right to make the repair and request a refund from the guest; Failure to comply with this item entails a medium infraction;
14.11. Guests must take care of equipment and furniture in order to maintain order, cleanliness and perfect condition of the entire Resort;
14.12. Guests must keep the bathroom drains and sinks clean in order to avoid possible blockages;
14.13. It is expressly forbidden to throw toilet paper, absorbent pads or any other object into the toilet bowls, as they can cause blockages in the pipes. If it is detected that the cause of clogging is due to misuse, the person causing the damage will be responsible for maintenance costs;
16.1. It is the responsibility of the Project's administration to provide cleaning services for the building's common areas, at times and conditions that allow for the good order and appearance of the project;
16.2. The collection of garbage from the apartments is carried out by the residents themselves and must be deposited daily in the largest trash can, and its location must be consulted in the lounge. If the accumulation of garbage inside the apartment is identified, it will lead to a slight infraction;
16.3. Dumpsters must remain completely closed. If it exceeds the limit and it is not possible to close it, the resident must notify the lounge;
16.4. If residents wish to hire apartment cleaning, they must hire the partner company that offers the services offered, hiring external people is prohibited, being certain that they must be responsible for properly storing all their belongings;
16.5. In apartments where a pet is present, hiring a weekly cleaning package will be mandatory;
16.6. On the date set for cleaning the apartments, the resident cannot be present;
16.7. If the resident has a pet, it cannot be present in the apartment during cleaning, and exceptionally, they can remain, together with the owner, in the reception lounge or on the rooftop; Under no circumstances can animals be left alone at reception;
16.8. The resident is responsible for cleaning his bed/bath linen, its use being mandatory, in order to guarantee the cleanliness and hygiene of the mattress;
16.9. The resident must keep the apartment in good clean and hygienic conditions, being responsible for removing garbage produced in plastic bags and storing it correctly in the trash bin; It is prohibited to store or throw trash in the hallways. If any resident or employee identifies and reports non-compliance with this item, it may result in a minor infraction;
16.10. The administrator may also inspect the apartments that request the cleaning service and report any non-compliance with the internal regulations;
16.1. The Administrator is not responsible for the operation of the attached establishments in terms of hours, menus and service;
16.2. Expenses incurred in the Bar and Restaurant have no relation to the lease agreement, being the responsibility of the consumers, whether guests or visitors, to bear the expenses;
17.1. The elevators remain in daily operation, 24 (twenty-four) hours a day;
17.2. Elevator maintenance is carried out by a specialized company. However, any malfunction noted by users must be notified to the Administration, which will be in charge of calling the technicians for the necessary repairs;
17.3. The elevators are equipped with intercom devices, which when activated allow the user to contact the Reception;
17.4. In the event of a problem during the transport of people, they must activate the emergency button located inside the elevators, communicating the incident to the security of the enterprise, which will take the necessary measures;
17.5. In case of people trapped inside the elevator, the reception will inform the maintenance company so that they can rescue them;
17.6. It is strictly prohibited for anyone other than a specialized technician designated by the responsible company to carry out any intervention in the elevator that presents technical problems;
17.7. Any user who causes any damage to the elevator in the transport of material, will be responsible for its repair, being responsible for the relevant costs;
18.1. Regulate the entry of medium and large volumes into Uliving's premises;
18.2. The loading and unloading times are:
- a) Monday to Friday – from 08:00 am to 18:00 pm;
- b) Saturday – from 08:00 am to 12:00 pm;
- c) Sundays and holidays – Cannot be done, except if previously authorized by the Administrator;
18.3. The loading and unloading of materials must be carried out by professionals hired by the guests, using the designated access areas, subject to prior authorization obtained from the Lounge;
18.4. Any event and/or damage resulting from this transport, which causes the need for repairs or cleaning of the common areas of the Enterprise will be the responsibility of the guest;
18.5. The storage of materials of any nature in shared/common areas of the Enterprise will not be allowed;
19.1. Wireless connection is provided free of charge by the administrator. Internet speed may vary by connection and provider. Each guest can use up to 5 devices (laptop, desktop, Smart TV, tablet and smartphone);
19.2. For release of devices such as game consoles (Xbox and Playstation), consult the Administration;
19.3. The Administrator may establish internet consumption allowances at any time;
19.4. The link is subject to speed variation and drop and the development has only one, with no redundancy. This link is the responsibility of an external provider which the administrator is not responsible for maintaining it;
20.1. The laundry can be used through an electronic application. Payment will be made directly on the laundry provider's application;
20.2. There is space in the laundry available for ironing clothes, and the use of an iron inside the apartments is prohibited;
20.3. Any failure or breakage of the equipment must be immediately informed to the administration, which will verify the incident and take steps to regularize and repair the equipment;
20.4. The use of the laundry room by people other than guests is prohibited;
20.5. Do not leave and/or store any piece of clothing, buckets, basins and products in the laundry room;
20.6. Parts that CANNOT be machine washed:
- (a) woolen blankets; blankets in general;
- b) Clothes with animal hair; Floor cloth;
- c) Sneakers, shoes and the like;
- d) Carpets; and other pieces, whose common sense so determines;
20.7. There is additional information posted by the Administrator, containing guidance from manufacturers on the use of machines, with the guest being responsible for damages caused to the equipment due to non-compliance with the information, in addition to causing a medium infraction;
20.8. Any damage caused to the goods washed by the guest will not be the responsibility of the Administrator;
20.9. It is forbidden to touch the power panels and electrical and/or hydraulic installations; Failure to comply with this rule entails a serious infraction;
20.10. Residents are responsible for removing their clothes after the end of each washing and/or drying cycle, leaving clothes inside the dryer and washing machine, may result in a minor infraction (R$100,00). If clothes are left in the laundry for more than 24 hours, they will be sent to the lost and found department. The Administrator has no responsibility in case of loss of parts;
21.1. For guests in V3. of the contract: The apartment's electricity bill is not included: Energy for the individual of each apartment (for the shared ones the value will be divided equally between the residents of the apartment) and with the collective use in the common and private areas, it will be prorated between all residents (lights, sockets, coworking, swimming pool, common bathrooms, kitchen, elevators). The amount will be issued together with the monthly payment slip in the following month and may vary monthly according to the individual use of the apartment and the apportionment of the building;
21.1.1. The value of the energy fee will be divided by all guests in the unit;
21.2. For guests in V4 and V5. of the contract: The apartment's electricity bill is associated with the condominium administration fee in the amount of R$150 (one hundred and fifty). This charge is mentioned in field 28 of the Rental/Accommodation contract. Energy for the individual use of each apartment's air conditioning (for shared apartments, the amount will be divided equally between the apartment's guests). The amount will be issued together with the monthly payment slip in the subsequent month and may vary monthly depending on the use of the apartment's air conditioning;
21.3. The amount of air conditioning use is not included in the monthly fee and will be charged separately: According to the individual use of air conditioning, each apartment has an individual meter that calculates the use and the amount will be issued together with the monthly payment slip in the subsequent month. This fee may vary monthly according to the use of the guest, if you do not want to use the air conditioning, you can request that your device be turned off, not generating any charge for its use;
22.1. The building administration is responsible for the operation and maintenance of the installed systems and their distribution networks described below, in the common areas of the building and apartments;
22.2. The building administration is responsible for the operation and maintenance of the following systems:
22.3. Hydraulic System – composed of the potable water network and fire hydrants, sewage network and rainwater collection network;
22.4. Electrical System – Composed of the distribution boards of the common areas and apartments, with emphasis on:
- a) Energy input, measurement and distribution;
- b) Emergency systems;
22.5. Fire Fighting and Prevention System – all prevention and fighting equipment and installations in common areas, pressurization pumps and control panels;
22.6. Basic maintenance of the apartments, which consists of:
- a) Leaks or infiltrations;
- b) Electrical faults;
- c) Replacement of light bulbs;
- d) Repair of doors and windows;
- e) Repair of equipment (fridge, tv, cooktop, microwave, air conditioning);
- f) Maintenance of the hydraulic system (taps and valves, siphons and other connections, drains and valves);
22.7. Any damage caused, which does not fall under the maintenance list above or which is caused by misuse will be borne by the guest;
22.8. Maintenance not included:
- a) Supply of remote control batteries;
- b) Supply of lamps when they are damaged by the guests themselves;
22.9. At the end of each contract, a delivery inspection of the apartment is carried out, during which charges may occur, read the values of each item carefully:
FOURTH
Knock and entrance door – R$450
Door handle and electronic lock – R$1500
Painting (per wall) – Rio R$200 | Other units R$150
Vinyl flooring (per m²) – R$500
Porcelain flooring (per m²) – R$150
Polyurethane skirting board (per m²) – R$80
Switch (unit) – R$40
Socket (unit) – R$50
USB sockets (unit) – R$70
Lamp (unit) – R$60
Bed lamp – R$150
Headboard – R$650
Bedside lamp – R$150
Widow mattress – R$2000
Widow box bed – R$2000
Single mattress – R$1500
Single box bed – R$1500
Mattress cleaning – R$150
Air conditioning – R$2000
Air conditioning control (unit) – R$200
Mirror (cracked or broken) – R$600
Mirror (waste cleaning) – R$80
Window – R$1000
Window glass (unit) – Paulista and Jardins R$380 | Other units R$2000
Black out curtain – Paulista e Jardins R$500 | Other units R$800
Cabinet P – R$2000
Cabinet G – R$2500
Study table – Rio R$800 | Other units R$500
Study lamp – R$150
Study chair – R$400
Shelves and/or niches (unit) – R$360
120L minibar – R$1500
80L minibar – R$1100
32″ television – R$1200
43″ television – R$3000
Television control (unit) – R$100
Net device – R$350
Television/rack panel – R$1100
Television support – R$200
WC
Painting (per wall) – Rio R$200 | Other units R$150
Knock and door – R$450
Porcelain flooring (per m²) – R$150
Ceramic floor (per m²) – R$70
Polyurethane skirting board (per m²) – R$80
Switch (unit) – R$40
Socket (unit) – R$50
Lamp (unit) – R$40
Ventokit – R$180
Window – R$1000
G granite countertop – R$400
Free bench P – R$350
Slate Countertop – R$380
Dish bowl – R$300
Closet – R$700
Mirror (crack or break) – Rio R$ 300 | Other units R$150
Mirror (waste cleaning) – R$80
Celite tap – Rio R$200 | Other units R$250
Toilet with attached tank – R$500
Toilet lid – R$100
Trash bin – R$50
Paper holder – R$50
Drain (unit) – R$60
Face towel holder – R$50
Bath towel holder – Rio R$ 150 | Other units R$50
Soap dish – R$50
Shampoo holder – R$50
Waste bin/hooks (unit) – R$50
Shower – Santos R$250 | Other units R$180
Resistance (electric shower) – R$35
Blindex glass box – R$700
COPA
Painting (per wall) – Rio R$200 | Other units R$100
Wall tile (per m²) – R$85
Porcelain flooring (per m²) – R$150
Ceramic floor (per m²) – R$70
Polyurethane skirting board (per m²) – R$80
Switch (unit) – R$40
Socket (unit) – R$50
Lamp (unit) – R$40
Granite countertop – R$1000
Table bench – R$600 * Table – Pinheiros and Santos R$600 | Other units R$500
Bench chair (unit) – R$580
Table chair (unit) – R$350
Table chair (unit) – R$350
Bookcase – R$360
Stainless steel tank G – R$300
Stainless steel basin P – R$250
Tap – Rio R$200 | Other units R$250
Hood – R$440
Cooktop G – R$1200
Cooktop P – Santos R$1200 | Other units R$500
59L electric oven – R$1500
20L Microwave – R$600
Microwave plate – R$100
Electrolux White Microwave – R$650
Electrolux Gray Microwave – R$800
120L minibar – R$1500
80L minibar – R$1100
Fridge – BRL 3800
Air conditioning control – R$2000
Air conditioning – R$200
Cabinet – R$1000
ROOM
Painting (per wall) – Rio R$ 200 | Other units R$150
Polyurethane skirting board (per m²) – R$80
Porcelain flooring (per m²) – R$150
Vinyl flooring (per m²) – R$500
Knock and door – R$450
Switch (unit) – R$40
Socket (unit) – R$50
Lamp (unit) – R$60
Lamp – R$100
Sofa – R$1500
Chair (unit) – R$400
Coffee/corner table – Santos R$1000 | Other units R$350
Puff – R$350
Armchair (unit) – R$800
32″ television – R$1200
43″ television – R$3000
Television control (unit) – R$100
Net device – R$350
Television panel/rack – R$1100
Television support – R$200
Air conditioning – R$2000
Air conditioning control (unit) – R$200
23.1. All guests are obliged to pay the damage deposit up to 2 (two) business days before the scheduled check-in date;
23.2. The damage deposit serves exclusively to cover any costs of damage to the property at the end of the lease;
23.3. A fee of R$ 150,00 will be debited from the amount of the damage deposit, referring to the general cleaning and hygiene of the apartment, at the time of check-out. In Studios with pets, the amount of BRL 250,00 will be charged;
23.4. After the end of the contract, in addition to the cleaning fee, a fee of R$150,00 will be charged for replacing the mattress cover, regardless of damage or lack of adequate cleaning. This fee will be deducted directly from the damage deposit, as established in the contract conditions;
23.5. Damage deposit amounts for all types (Shared, 2Bedroom, Single and Premium): R$1500;
23.6. The BRL 500 reservation fee is used to reserve your apartment on the Uliving website and covers all contract costs, credit analysis and documentation, necessary for all new guest;
23.7. The amount of the fee does not serve as an advance on the monthly fee, therefore, the amount cannot be deducted from the monthly fee;
24.1. The guest may request to change apartments at any time at the Reception, according to the criteria for each contract, namely:
1) 12-month contracts: It can be carried out from 30 days from the date of check-in to the unit and a new exchange can only be made after 6 months;
2) 6-month contracts: It can be carried out from 30 days after check-in at the unit and a new exchange can only be made after 3 months;
24.2. The guest must be in compliance with all payments;
24.3. At Uliving's discretion, the guest may submit new documents for credit analysis;
24.4. From the collection of any damages, a fee of R$150,00 will be charged for the general cleaning and hygiene of the apartment where the check-out is being made. In studios with pets, the amount of R$250,00 will be charged;
24.5. Payment must be made through a bank slip issued by the Administrator, for guests and/or financial officers who have a CPF, if the customer does not have a CPF, he agrees that the payment will be via PayPal, with an increase of 7% (seven percent);
24.6. Special conditions and discounts are not cumulative and/or transferable;
24.7. The guest must complete the process of requesting and signing the amendment/contract by the 25th (twenty-fifth) of the month. If the document is not signed by the stipulated date, the change will only take place in the following month. The change may occur exclusively on the first day of each month;
24.8. The new Studio will only be released after the signing of the contract amendment;
24.9. The guest must make the change within 24 hours on the scheduled day upon release of the unit, if this time is exceeded, the studio fee will be charged;
24.10. The guest will have priority on the waiting list in relation to new customers following the rules above;
24.11. The guest will only be allowed to register on a waiting list, the guest must decide within 24 hours if he is interested in the studio that became available or if he prefers to remain on the list for another category. The waiting list does not guarantee a vacancy, nor does it have a waiting date;
24.12. The monthly fee for the new studio will be in accordance with the values available on the website uliving.com.br/rio;
24.13. The guest may request a Unit exchange at any time on the Uliving website;
24.14. The guest must be in compliance with all payments;
24,15. At Uliving's discretion, the guest may submit documents for analysis;
24.16. Special conditions and discounts are not cumulative and/or transferable;
24.17. The guest must make the request at least 7 (seven) business days before the desired date to change the Unit;
24.18. No termination fee or prior notice will be charged for changing a Unit approved by Uliving, upon signature of a new Lease/Accommodation agreement;
24.19. The amount of the damage deposit will be refunded upon completion of the contract, with the due discounts and within the period established in the contract, and for the exchange, a new charge for the damage deposit will be made on the new Unit, which must be paid before the new check-in;
24.20. The guest can only change rooms (Upgrade/Downgrade) up to 60 (sixty) days from the end date of the contract. For residents who are in the “prior notice” period, the exchange will not be allowed;
25.1. Place objects on windows or in places that are visible from the outside or where they are exposed to the risk of falling. Failure to comply with this rule results in a minor infraction;
25.2. Leaning or sitting on the windowsill;
25.3. Launch any objects or liquids on public roads, areas or internal courtyards; Failure to comply with this rule entails a medium infraction;
25.4. Placing, without the prior authorization of the administration, in the common parts of the condominium, any objects and/or equipment, of whatever nature; Failure to comply with this rule results in a minor infraction;
25.5. Keep or store in private areas devices or materials that pose a danger to the safety of the guest or bother others guests; Failure to comply with this rule entails a medium infraction;
25..6. Throw garbage in an inappropriate place (including through windows); Failure to comply with this rule results in a minor infraction;
25.7. Having and using an object, incense, installation, material, device or substance that is toxic, flammable, odorous, likely to affect the health of other guests; Failure to comply with this rule entails a medium infraction;
25.8. As stipulated by Law 11.343/2006, the acquisition, possession, transportation or cultivation of drugs for personal use are characterized as criminal offenses. Additionally, the consumption of substances harmful to health in shared spaces or within residential units is prohibited and considered a very serious violation of the rules, which may result in immediate expulsion, without prior notice;
25.9. Producing sounds or noises of any nature that may disturb the guests and neighbors of the Building. complies with guests keep silence every day of the week from 22:00 pm to 08:00 am; Failure to comply with this rule results in a minor infraction;
25.10. Cause crowding, clamor, racket, turmoil or excessively noisy gathering in any part of the building; Failure to comply with this rule entails a medium infraction;
25.11. Smoking (cigarette, tobacco, cigar, hookah, etc. or any other type of similar substance) inside the apartments or in the common areas of the Development, this infraction being considered serious; Smoking is allowed only in uncovered outdoor areas, where ashtrays are located; Failure to comply with this rule entails a serious infraction;
25.12 Smoking e-cigarettes, vapes, or similar in any covered indoor area. Failure to comply with this rule entails a serious infraction;
25.13. Grant access keys to strangers, this infraction being considered serious;
25.14. Circulate shirtless and/or with underwear through the corridors and common areas; Failure to comply with this rule results in a minor infraction;
25.15. Assign and/or rent in any way an apartment/bed to any person; Failure to comply with this rule entails a very serious infraction;
25.16. Have a meal in the coworking and study rooms; Failure to comply with this rule results in a minor infraction;
25.17. Access to any Administrator service area. Failure to comply will result in a serious breach;
25.18. Using a laptop, cell phone or any other administration equipment without prior authorization. Failure to comply with this rule entails a serious infraction;
25.19. The practice of sexual intercourse and pornography in the common areas of Uliving, being a serious infraction;
25.20. Any type of act that causes high risk to your life or others is prohibited. guests, such as sitting on the windowsill or the rooftop wall. Failure to comply with this rule entails a very serious infraction;
25.21. Any verbal or physical aggression against any person is prohibited. guest or building employee. Failure to comply with this rule entails a very serious infraction;
25.22. It is forbidden to climb on toilets or sinks. Failure to comply with this rule entails a medium infraction;
25.23. It is forbidden to practice sports and activities on the Rooftop that contain throwing objects (such as ball, shuttlecock and others), subject to a serious fine;
26.1. The fines will be of the following nature:
- a) light;
- b) Average;
- c) Record;
- d) very serious;
26.2. With the exception of violations of the conduct already established by this Regulation, the administrator will analyze case by case to define the framework of the violation committed and the respective penalty. The recurrence of the practice of the infraction will lead to the framing of the penalty of a nature immediately superior to the one previously applied and the period considered will be 1 (one) month, counted from the application of the last identical penalty, even if in the form of a warning; Any and all serious and/or extremely serious fines may be assessed by Uliving's Disciplinary Committee, made up of 5 people, who will decide on the applicable penalties, among them, in addition to the fine, immediate contractual termination;
26.3. The amounts of fines are in the table below, and the summary of all fines is found at the end of this regulation;
| Classification | Values |
| Marginal | R$ 100 |
| Media | R$ 300 |
| Grave | BRL 500 to BRL 700 (the amounts for each infraction are shown in the summary table) |
| Gravissimo | BRL 1.200 to BRL 2.000 (the amounts for each infraction are shown in the summary table) |
26.4. The first infraction considered light or medium will be subject to notification. In case of recurrence, the amounts of the fines will be applied;
26.5. For serious and very serious infractions, the fine will be applied without prior notification;
26.6. In case of recurrence of fines, within the period of 60 days, the fine will be in the higher category, being subject to contractual termination after the 2nd recurrence;
26.7. In the case of groups of people who fail to comply with the regulation, the fine is applied individually to each person;
26.8. Notifications and Fines must be made within 48 business hours;
26.9. If the resident has a serious or very serious fine, he may be prevented from participating in the unit's internal events for 30 days from the date of the infraction;
26.10. General provisions;
26.11. The provisions to the contrary are revoked and the solution of omitted cases will be evaluated by the Disciplinary Committee Uliving, composed of 5 people, who will decide on the applicable penalties;
| Regulation Item | Infringement | Classification | fine amount |
| 15.3. | Leave trash in the hallway or poorly packed in the kitchen; | mild | R$ 100,00 |
| 27.9 | Produce sounds of any nature that may disturb other guests and neighbors; | mild | R$ 100,00 |
| 8.6. | Climb or sit at coworking tables and study rooms; | mild | R$ 100,00 |
| 8.8. | Use TV in study rooms to watch movies or play video games; | mild | R$ 100,00 |
| 8.9. | Have meals or consume alcohol in coworking, cinema, study rooms. Other drinks such as coffee, soft drinks and water are allowed; | mild | R$ 100,00 |
| 17.6. | Use of the garage to store furniture, utensils or objects in general; | mild | R$ 100,00 |
| 11.1. | Consume food from other guests that are in the communal kitchen refrigerators; | mild | R$ 100,00 |
| 11.12. | Remove utensils or equipment from the communal kitchen; | mild | R$ 100,00 |
| 9.6. | Circulating with a pet in the coworking and community kitchen; | mild | R$ 100,00 |
| 27.2. | Place objects or clothes on windows and sills; | mild | R$ 100,00 |
| 27.14. | Circulate shirtless and/or with underwear through the corridors and internal common areas; | mild | R$ 100,00 |
| 27.4. | Store any objects and/or equipment in the common areas of the building; | mild | R$ 100,00 |
| 9.15. | The entry of pet visitors is prohibited; | average | R$ 300,00 |
| 11.4. 11.5. 11.6. |
Leaving dirty dishes or dirt on the countertops, sink and tables; | average | R$ 300,00 |
| 27.10. | Causing crowding, racket, turmoil or excessively noisy gathering in any area of the building; | average | R$ 300,00 |
|
12.1.
|
Participate in a party or event in the kitchen, without prior authorization from the administration; | average | R$ 300,00 |
| 22.6. | Using prohibited parts in the washing and/or drying machines (blankets, clothes with animal hair, floor cloths, rugs or other heavy parts that could damage the machines); | average | R$ 300,00 |
|
9.3. 9.4. |
Keeping a pet without prior knowledge and registration with the administration; | average | R$ 300,00 |
| 27.3. | Throw any objects or substances through windows, on public roads, areas or internal patios; | average | R$ 300,00 |
| 27.22. | Climb on toilets and sinks; | average | R$ 300,00 |
| 27.5. | Keep or store inside the apartments, any objects or materials that pose a danger to safety or cause inconvenience to other guests; | average | R$ 300,00 |
| 27.7. | Use object, material, toxic, flammable, odorous substance that may affect the health and safety of guests; | average | R$ 300,00 |
| 14.2. | Remove furniture or equipment from apartments or change their layout; | average | R$ 300,00 |
|
14.4.
|
Failure to maintain order, hygiene and cleanliness in the apartment; | average | R$ 300,00 |
|
14.6. 22.2. |
Using an electric iron, heater or any other high-power equipment inside the apartment; | average | R$ 300,00 |
|
3.3. 5.2.
|
Allow visitors to access the building without prior registration; | reaction | R$ 500,00 |
| 22.9. | Touching the electrical panels in the apartments or common areas; | reaction | R$ 700,00 |
| 27.17. | Access any admin service area; | reaction | R$ 500,00 |
|
27.11. 27.12. |
Smoking in indoor areas (apartments or common areas) any type of cigarette, cigar or similar substance; | reaction | R$ 700,00 |
| 27.13. | Grant access key to third parties; | reaction | R$ 700,00 |
| 27.18. | Using a laptop, cell phone or any other administration equipment; | reaction | R$ 500,00 |
| 27.19. | Practice of sexual acts and/or pornography in common areas; | reaction | R$ 700,00 |
| 11.10. 13.8. |
Consumption or supply of alcoholic beverages in excess in common areas and supplying alcoholic beverages to minors under 18 years of age; | reaction | R$ 700,00 |
| 2.7. | Handling, blocking, redirecting or turning off any security system, especially surveillance cameras; | very serious | R$ 1.200,00 |
| 1.8/1.9. | Any type of harassment or discrimination; | very serious | R$ 1.500,00 |
| 27.15. | Assign and/or rent your apartment/room to third parties; | very serious | R$ 1.200,00 |
| 27..20. | Any type of act that causes a high risk to your life or other guests, such as sitting on the windowsill or rooftop wall; | very serious | R$ 2.000,00 |
| 27.21. | Verbal or physical aggression against any guest or employee; | very serious | R$ 1.500,00 |
| 27.8. | Consuming drugs in any internal area (apartments and common areas) or around the building; | very serious |
R$ 1.500,00
|